Field Service

Weike understands what our operators require. Highly trained servicing is essential to provide you with the needs of today’s gaming operations. Our trained experts who have the full backing of the entire company will provide a professional service with sound support and advice.

Our team will provide full installation, servicing of Electronic Gaming and Electronic Table products ensuring a minimisation of downtime and maximum machine availability.

Our services centres, located in Singapore, Malaysia, and Macau will provide timely assistance to all regions within Asia with onsite and phone support. It doesn’t matter if it’s the installation of a single machine or a comprehensive spare parts program – Weike field services are here for you and your operations.

For service issues relating to video slot or electronic table products, you can also send an email to support@weikegaming.com or call us on (Singapore) +65 9423 9653, (Malaysia) +60 12 224 5078 and (Macau) +853 6555 3886.